How do consultations work if the firm's office is in Houston?

The distance is not the problem people expect

The office is in Houston. Most El Paso clients handle their case start to finish without setting foot in it, and the parts that genuinely require being somewhere — a deposition, a mediation, a hearing — are things Jimmy travels for.

What the first conversation looks like

You call or send a message, and we set a time that fits your schedule rather than office hours. The consultation is by phone or video, in English or Spanish, and it is free with no obligation to hire anyone.

Bring whatever you have: the crash report or its number, photographs, the name of the insurer if one has contacted you, and any medical records you have already received. If you have none of that, call anyway — we can request most of it.

What you should get out of it is a clear picture: whether you have a claim, what it depends on, what your deadlines actually are, and what happens next. If you leave knowing less than when you started, something has gone wrong.

Paperwork

Representation agreements, medical authorizations and the rest are signed electronically. You receive copies of everything you sign. Nothing requires a trip.

Staying in touch

You get your lawyer's direct line. Updates come by phone, text or email, whichever you prefer and in the language you prefer. When there is an offer to evaluate, you talk it through with the person who would try the case if it does not settle.

The thing distance does not change is who handles your file. A remote client is not a lesser client here, and the case does not get handed to staff because you are more than 700 miles away.

When travel does happen

If your case requires a deposition, mediation, or court appearance, Jimmy handles it. If your injuries make travel difficult, say so early — arrangements are usually possible and it is far easier to plan for than to fix afterwards.